SHIPPING POLICY

Thank you for choosing NYCFASHIONJEWELS. This Shipping Policy outlines the guidelines and procedures for the shipment and delivery of our products. Please read this policy carefully before placing an order.

1. Shipping Destinations

1.1 Domestic Shipping:

We offer free shipping services to addresses within the United States.

1.2 International Shipping:

We ship internationally to all countries. International customers are responsible for the shipping costs associated with the selected destination abroad. 

2. Order Processing Time

2.1 Processing Time:

Once your order is placed and payment is successfully processed, we will begin processing your order. Our typical processing time is 1-2 days. Please note that processing time may vary during peak seasons or due to unforeseen circumstances. We strive to process orders as quickly as possible while ensuring the quality of our products.

3. Shipping Methods and Delivery Time

3.1 Shipping Methods:

We partner with reputable shipping carriers to ensure reliable and secure delivery of your orders. The available shipping methods will be displayed at checkout, and you can choose the one that best suits your needs. The shipping methods may vary based on your location.

3.2 Delivery Time:

The estimated delivery time will depend on the shipping method selected and your location. Please note that the estimated delivery time is provided by the shipping carrier and is not guaranteed. Factors such as customs clearance procedures, local holidays, or unforeseen delays may impact the actual delivery time. Once your order is shipped, you will receive a shipping confirmation email with tracking information to track the progress of your shipment.

4. Shipping Costs

4.1 Calculation of Shipping Costs:

Shipping costs are calculated based on various factors, including the shipping method, destination, weight, and dimensions of the package. The shipping cost will be displayed at checkout before you complete your purchase.

4.2 Customs and Duties:

For international shipments, please note that you may be responsible for paying any customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are separate from the product and shipping costs and are the responsibility of the recipient. Please check with your local customs office for more information on potential charges.

5. Order Tracking

5.1 Tracking Information:

Once your order is shipped, we will provide you with a tracking number and instructions on how to track your shipment. You can use this tracking information to monitor the status and progress of your delivery.

6. Shipping Issues and Lost Packages

6.1 Shipping Issues:

In the event of any shipping issues or concerns, such as delays, damaged packages, or lost shipments, please contact our customer support team immediately. We will work closely with the shipping carrier to resolve the issue and ensure a satisfactory resolution.

7. Contact Us

If you have any questions, concerns, or inquiries regarding our Shipping Policy, please contact us using the information provided: contact@nycfashionjewels.com

Last updated: March 11, 2024