FREQUENTLY ASKED QUESTIONS

Our jewelry is comprised of high-quality durable metals such as Gold Filled Brass, Gold Plated Brass, Gold Plated Copper, Stainless Steel, Silver Plated Brass, Silver Plated Copper, Rhodium Plated Brass, Platinum Plated Brass, Rose Gold Plated Copper. Our copper jewelry is electroplated to maintain the quality of the piece and provide corrosion resistance.

The difference between 14K and 18K gold is the amount of pure gold in the alloy. 14K gold contains 58.3% pure gold and 41.7% other metals, while 18K gold contains 75% pure gold and 25% other metals. This means that 18K gold is more valuable and has a richer, deeper color than 14K gold.

Hypoallergenic jewelry is designed to minimize the risk of causing an allergic reaction in individuals with sensitive skin. We generally use metals that are less likely to cause skin irritation. Based on the materials used, it is the individual's responsibility to be aware of the metals that are tolerable. Our jewelry is cadmium free, lead free, and does not contain nickel, as it is a common metal allergen.

1. Choose a Well-Fitting Ring: Select a ring that fits the finger you want to measure.

2. Measure the Inside Diameter: Place the ring on a ruler or measuring tape and measure the inside diameter in millimeters.

3. Consult a Size Chart: Use the diameter measurement to determine your ring size using an online size chart.

No, we currently do not offer engraving, customization, or personalized services for jewelry.

1. Materials: High-quality jewelry is often made from precious metals such as gold, sterling silver, or platinum. Since our jewelry is more affordable, we use Filled, Plated, and Stainless Steel which also last many years with the proper care. Gemstones are genuine and of good quality, with considerations for factors like cut, clarity, and color.

2. Craftsmanship: Our manufacturers pride themselves in the level of detail and precision in the jewelry's design and construction. Our well-crafted jewelry exhibits excellent workmanship, including secure prong set gemstones and cubic zirconia diamonds, smooth finishes, and attention to small details.

3. Durability: Quality jewelry should be durable and able to withstand everyday wear. Our jewelry has a solid construction, sturdy clasps and closures, and appropriate thickness or weight for the type of jewelry. We ensure that you will be satisfied with the quality of our products.

4. Hallmarks and Certifications: We provide hallmarks on a variety of our jewelry to guarantee the quality and authenticity of their products. These marks indicate the purity of metals and adherence to industry standards.

Proper care and cleaning are important to maintain the beauty and longevity of your jewelry. Here are some general guidelines for caring for and cleaning your jewelry:

1. Remove Jewelry Before Activities: Avoid wearing your jewelry during activities that may expose it to potential damage, such as sports, swimming, showering, or household chores. Chemicals, rough surfaces, and impact can harm your jewelry.

2. Store Jewelry Properly: Store your jewelry in a clean, dry, dark, and separate place to prevent scratching or tangling. Use individual compartments, jewelry pouches, or soft cloth bags to keep pieces separated and protected.

3. Avoid Exposure to Chemicals: Chemicals can damage or discolor your jewelry. Remove your jewelry before using household cleaning agents, applying perfumes, lotions, or hair products. It is also advisable to remove jewelry before swimming in chlorinated or saltwater.

4. Regular Cleaning: Regular cleaning helps maintain the shine and appearance of your jewelry. Fashion jewelry often consists of non-precious metals and may have glued components. Clean your fashion jewelry with a soft cloth. Avoid excessive rubbing, as it can remove the plating or damage the piece.

We offer gift wrapping and packaging options to accommodate your needs. Please indicate your specific requests at checkout. Contact us via live chat or email contact@nycfashionjewels.com for more information.

For all inquiries and requests, please contact us via live chat or email contact@nycfashionjewels.com

We offer wholesale and bulk order discounts to our loyal customers. Please email contact@nycfashionjewels.com for all inquiries and order interests.

We accept all major credit/debit cards and Apple Pay & Google Pay.